I would like to have a text translated, but I am not sure in what language it is. Could you please help me?
Yes, we’ll be glad to help you. Please submit your text here to find out in what language it is.

Can you translate a text from/into a language that is not on the list?
Yes, when necessary, we have freelance translators and over 20 strategic partners located around the world to meet the need for any language in any discipline. In 2006 the international ABBYY Software House company, a famous producer of electronic dictionaries and a global leader in software development in applied linguistics, became the official partner of our company. Although Rulex Language Services remains independent, it has gained access to all the resources of ABBYY (hundreds of software engineers, linguists, and editors), and the potential to successfully implement highly complicated projects. Send us your your text and get a free quote within 24 hours.

Can I see the translation rates?
Yes, you can find all the rates on our Translation page or you can submit a text here to get a free instant quote.

I have submitted a text, but the word count seems wrong. How do I get a quote then?
You can get a free instant quote for plain text or files with the following filename extensions: txt, rtf, doc, pdf. If you have a file with a different extension (for example docx) or scanned pdf files, you can send them to our e-mail and get a free quote within 24 hours.

How do you rate Chinese, Japanese, Korean, Arabic, Farsi, and Hebrew translations?
Pricing per word per language when translating from Chinese, Japanese, Korean, Arabic, Farsi, and Hebrew is based upon the total target word count. Pricing for all other languages is based upon the total source word count.

What is your normal translation project turnaround time?

Word Count	Turnaround Time
Under 1000 words	Within 2 days
Between 1,000 and 5,000 words	3 to 4 days
Between 5,000 and 15,000 words	4 to 6 days
Between 15,000 and 40,000 words	1 to 3 weeks
Between 40,000 and 80,000 words	3 to 4 weeks
Between 80,000 and 250,000 words	4 to 6 weeks
Between 250,000 and 750,000 words	6 to 10 weeks
750,000 + words	negotiable

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What is your rush translation project turnaround time?
The turnaround times vary depending on the languages, the subject and the complexity of the project, and are negotiated for each project.

Do you apply a rush charge?
We apply rush charge from 30 to 100% on projects that require overtime working of our employees (for instance, translating over 2000 words a day). No rush charge is applied to real time human translations.

Why are your prices for translation into Russian so competitive?

1. We are based in Russia, where the taxes are lower than in EU and USA
2. US Dollar purchasing power is 2 times higher in Russia than in USA (IMF). This is why we are able to offer you the services of the best translators for such low a price
3. We have known our translators from their first steps
4. We pay them directly thus avoiding expensive overseas wire transfers
5. We widely use the latest Internet and mobile technologies thus saving on communication expenses.

What does the project rate include?

• work of qualified and experienced translators
• work of equally qualified specialists to edit and proofread each completed file (editing is included in Top Quality projects only)
• project management & administration
• basic DTP

What are your fields of expertise?
We are able to deliver high-quality translations in the following areas:

• Technical & IT technologies, software
• Legal
• Medicine
• Economy
• and many more...

Actually we have translated texts concerning almost every field and our translators’ expertise covers every possible area. You can read more about the range of our projects here.

What is your service guarantee?
We stand by all translations performed by our employees and contractors. Because of this, if a client is not completely satisfied with a completed translation, Rulex Translations will modify it free of charge until it meets with the client’s full satisfaction. You can read more about our latest projects in the News, on the Case Studies page and see examples of localized sites. It is for the above reasons that we feel we are perfectly suited to supply all your translation solutions. We look forward to productive cooperation with you and your company.

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How do you assure quality?
Quality assurance starts with careful multistage selection of translations and editors, which includes resume analysis, deep initial testing and continuous assessment during their work for the company. All translations are compulsorily proofread (except for real time human translations), top quality projects include editing. Moreover, in complicated technical projects we involve highly-qualified consultants in the corresponding area (for example, telecommunications, IT, electronics, oil and gas, medicine, etc.). After editing a translated text, the editor submits a form with an assessment of the translation, and all such assessments are stored in a database. In addition to this, the editor-in-chief checks selected fragments of already edited text.
All large translation projects are subject to a three-stage QA procedure to ensure consistency in usage and style when using multiple translators:

1. Glossary. In the early stage of a project the editor-in-chief makes a project glossary. This list of words and word combinations is used for coordinating translators’ work. Approved by a client, the glossary becomes mandatory for use by the translators.
2. Translation Memory exchange. A team exchanges translations in TMX format on a daily basis, or works directly with the TM base on a server. That means if two translators have identical phrases in their respective parts of the project, and one of them translates a phrase, the other will use this translation in his/her part of the text. Working this way, we avoid translating the same phrases differently.
3. Editing and proofreading. After the translation is done, a qualified editor works on the text, ensuring that the translation is of high quality and the terminology is consistent (editing is included in Top Quality projects only). Finally, a proofreader checks spelling, grammar and consistency of style.

Editing, proofreading and creation of Translation memories and glossaries is available as separate service. Read more>>>

What CAT and localization tools do your translators use?
Trados 7.0, Déjà vu X, Sisulizer 1.5 (very similar to Multilizer localization tool). We hold CAT tools training for our translators on a regular basis (2-3 trainings annually).

Why should translation into Russian be performed by native speakers?
Please read here.

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What languages are available for interpreting?
See list of available languages here. If you need an interpreter for a different language, do not hesitate to contact us to get a free quote.

Do you provide interpreting services only in Moscow and Kiev? I need an interpreter in a different city…
With our representatives in China and Germany and strategic partners around the world (including the US, UK and Japanese offices of our official partner ABBYY Software House), we are ready to hire a local interpreter or send one from Moscow or Kiev. Please, contact us to get a free quote and see which opportunity is more economical in your case. If contacted 7 days before the event, we have almost unlimited opportunities for providing you with a professional interpreter anywhere in the world, and we are doing so on a regular basis.

Can I see the rates for interpreting?
Yes, you can find rates for interpreting here. Precise rates for interpreting services depend on the location of the event, kind of service and urgency, and are available on request. Read more about interpreting services here>>>

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I have submitted a text for translation, but the word count seems wrong. How do I know the cost of translation then?
The word count is given and a bill is formed only for plain text or files with the following filename extensions: txt, rtf, doc, pdf. If you have a file with a different extension (for example docx) you may simply copy the text and paste it in the text field here. If your files are scans or photos (pdf, jpg, tiff, gif, bmp, etc.) and you cannot copy the text, you can send them to our e-mail and get a free quote.

I have a large file (files) bigger than 10MB. I can neither submit it, nor send it by e-mail. How can I send it to you to have it translated?
Try archiving your file(s) or deleting large images in it. If it is not possible or this does not help, please contact us indicating the size of your file and we shall give you details for passing the file to us via ftp.

I have submitted a text. When will you start translating it?
We will start translating the text as soon as you pay for your order. You can read more about payment options here.

How do I pay for my order?
After submitting a text for translation you will be redirected to a page showing payment options. If you have already quit this page, submit your order again or log in at the bottom of this page to return to the page. If you forgot your login and/or password, contact us. Please indicate your e-mail and/or order number when contacting us.

How do I know the status of my order?
You can see the status of your order and payments on your personal page. Use the form at the bottom the page to login to your personal page. If you forgot your login and/or password, please contact us. Please indicate your e-mail and/or order number when contacting us.

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Can you notarize a translation?
Not all translations can be notarized. In order to learn whether your documents can be notarized, please send them scanned to our e-mail and if they can, your manager will give you details for posting or handing us your documents.

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I have a text/a translation, but I am not sure whether it requires any editing or proofreading. Can you estimate it?
It depends on the quality of translation. A poor translation cannot be edited – it is much easier to have the text translated again. Some translations may require editing or proofreading, some translations may be perfect as they are. So, send us your translation (with the original text if possible) to estimate, what kind of work it needs. Our recommendation and quote are free.

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I am a freelance translator/interpreter/editor/proofreader/software englineer/DTP operator. Would you like to work with me?
Please send us your CV, indicating the desired job title in the subject of your letter. When we have a relevant project, we will contact you.

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